FAQ

What are your conditions of sale?
What are your terms & conditions?
What if I’m unable to attend the auction in person?
How do I register as a bidder?

What are your conditions of sale?

Please feel free to print and/or save the conditions of sale information below for future use at KLM Auctions.


What are your terms & conditions?

Information for buyers

The following informative notes are intended to assist Buyers, particularly those inexperienced or new to our auction. All sales are conducted according to our printed ‘Conditions of sale’ which are available for inspection and are on our website.please ask if there is anything you do not fully understand.

Payment:

Acceptable payment methods are debit card, credit card (which attracts a 2% electronic charge), and cash (the Money Laundering Regulations of 2003 mean we cannot accept cash payments in excess of £7,500).

Clearance of lots: Lots must be paid for and cleared within one week of the sale.

Dispatch:

We offer a packing and postage service, within reason, for lots which we are able to pack and which are suitable to be posted via Special Delivery or Parcel Force. Cleared payment is required and we may require you to sign a disclaimer. For urgent dispatch, awkward, very fragile or bulky items we may suggest an alternative to this service, but please feel free to enquire as we will oblige wherever possible.

Estimates:

Estimates are designed to help buyers gauge what sort of sum might be involved for the purchase of a particular lot. The lower estimate may represent the reserve price and certainly will not be below it. Estimates do not include the buyer’s premium. Estimates are prepared some time before the sale and may be altered by announcement before the sale. They are in no sense definitive.

Buyer’s premium:

The ‘Conditions of sale’ oblige buyers to pay a buyer’s premium at 10% on the hammer price of each lot purchased.

Condition of lots:

We are, primarily, agents for the seller. We are dependent on information provided by the seller and whilst we may inspect lots and act reasonably in taking a general view about them we are normally unable to carry out a detailed, or any, examination of lots in order to ascertain their condition in the way in which it would be wise for a buyer to do. Intending buyers have ample opportunity for inspection of goods and therefore, accept responsibility for inspecting and investigating lots in which they may be interested. Please note carefully the exclusion of liability for the condition of lots contained in the ‘Conditions of sale’. Neither the seller nor we, as the auctioneers, accept any responsibility for their condition. In particular, mechanical objects of any age are not guaranteed to be in working order. However, in so far as we have examined the goods and make a representation about their condition, we shall be liable for any defect which that examination ought to have revealed to the auctioneer but which would not have been revealed to the buyer had the buyer examined the goods. Additionally, in specified circumstances lots misdescribed because they are ‘deliberate forgeries’ may be returned and repayment made. There is a two week time limit. (The expression ‘deliberate forgery’ is defined in our Conditions of sale).

Condition reports:

We may be able to assist buyers unable to view by e-mailing a condition report, but these reports are based solely on our own opinion and are for guidance only and no responsibility is accepted for their accuracy. Intending buyers are strongly encouraged to view. Condition reports cannot be prepared on the day of sale. Please see our Conditions of Sale.

Images:

Images reproduced in the catalogue and in the online catalogues are for reference only and should not be relied upon for the accurate representation of colour, size or condition.

What if I’m unable to attend the auction in person?

If you have been able to attend one of our viewing days and inspected the lots yourself you then only need to fill in this commission bidding form in order for us to execute a bid on your behalf on the day of the auction.

Please feel free to print and/or save the commission bidding form below for future use at KLM Auctions.

How do I register as a bidder?

 

Buyer’s Registration

All attending bidders are required to register for a paddle before the sale begins and lots will be invoiced to the name and address on the registration form. Some form of identification may be required if you are unknown to us.

Absentee Bidding:

If you are unable to attend the auction there are a number of options available to enable you to participate. When placing any absentee bids, please check and double check the lot numbers as this is the only definitive piece of information which guarantees your bid is executed on the lot you want.

i. Commission bidding:

It is possible to leave commission bids with the auctioneers indicating the maximum amount to be bid excluding buyers’ premium. They will be executed as cheaply as possible having regard to the reserve (if any) and competing bids. If two buyers submit identical commission bids the auctioneers may prefer the first bid received. In some instances the auctioneer may also exceed a bid in order to secure the lot on the buyer’s behalf. Commission bids are accepted by fax, e-mail and phone, and in all these instances, commission bidders are deemed to have read, understood and agreed to be. To ensure that bids are placed on the right lots please check all your lot numbers as this is the only piece of information which guarantees you buy the lot you want.

ii. Telephone bidding:

We reserve the right for this service to be available on higher value lots only. The number of telephone lines is limited so we would urge serious telephone bidding only and ask that you be prepared to bid over the low sale estimate. It is also advisable to leave a maximum covering bid in case we cannot contact you by telephone. All telephone bids must be received by close of business on the day prior to the auction and prospective purchasers booking lines are deemed to have read, understood and agreed to be bound by our conditions of sale. Please feel free to print and/or save the registration form for future use at KLM Auctions.